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About Mojella
Amazon.com Help Links
Welcome to Mojella Help
Making Purchases on Mojella
Because we have teamed with Amazon.com, you don't have to worry about your privacy, your credit card security, or your personal information when you're shopping on Mojella.
How does it work? Simply, use your existing Amazon account during checkout to order products. If you don't have an Amazon account, it's easy to set up. Add the products you want to purchase to your cart and create your account during the checkout process.
Your Orders
We have chosen Amazon technology so that your order is completely secure and backed by Amazon's A-to-Z Safe Buying Guarantee, which guarantees your purchase, the condition of the item you buy, and its timely delivery. By making purchases with Amazon Payments, you keep all of your ordering information in one place on the Amazon.com website:
How to Contact Us
Frequently Asked Questions
Does Mojella charge customers for this service, or does the price on Mojella reflect any additional fees?
  • Mojella does not charge customers a fee for using the site, and the price is determined solely by the merchant who is selling the product. We are able to provide this service due to our participation in affiliate marketing and advertising programs.
Can I use my Amazon.com gift card or other Amazon promotional codes?
  • Yes. Since we use Amazon Payments for checkout, you can take full advantage of your Amazon gift certificate or promotional code. Just look for the entry form on the final step before placing your order.
I have not yet received a confirmation regarding my order. Does Mojella send an email?
  • Just like ordering on Amazon.com, you will receive a confirmation email from the merchant who sold your item, when the item is shipped. Some sellers also send a message to confirm your order has been received.
How do I change or update my order on Amazon.com?
How do I contact customer service on Amazon.com?
How do I track my shipment?
If you have a tracking or delivery confirmation number, you can track your package on Amazon.com by clicking the Track packages link in Your Account. The shipping method and carrier for your package will be listed in Your Account and in your shipment confirmation e-mail. If you need to contact the carrier, you'll find contact information below.
Note: To speed delivery, shippers may not location-scan all of their shipments. When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don't see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.
Some shipments, such as Standard International shipments, are not trackable.
If you're not sure whether your order has been shipped, you can check the status of your recent orders on Amazon.com in Your Account.
UPS
Package Tracking: http://wwwapps.ups.com/etracking/tracking.cgi
Phone: 1-800-742-5877
U.S. Postal Service
Priority Mail Package Tracking: http://www.usps.com/shipping/trackandconfirm.htm
Airborne Express
Airborne Express and DHL have merged. Package Tracking: http://www.dhl-usa.com/tracking
Phone: 1-800-225-5345
FedEx
Package Tracking: http://www.fedex.com/us
Phone: 1-800-463-3339